Leading Housekeeping Operations Professional

Senior Housekeeping Operations Manager Job Description

Coordinate and supervise the day-to-day activities of housekeeping, ensuring efficient service and conformance to standards.

Direct, coach, and support team members in maintaining high-quality service standards.

Develop and evaluate staff and work procedures to ensure continuous improvement and guest satisfaction.

Collaborate with directors to review schedules, guest requirements, and implement revisions and improvements.

Conduct daily meetings with staff to review changes, address concerns, and provide feedback.

Respond to guest concerns promptly and professionally, taking ownership of resolving issues.

Inspect workstations, areas, and equipment regularly to maintain efficiency and quality standards.

Attend meetings, training activities, and courses as needed to enhance skills and knowledge.

Required Skills and Qualifications One to two years\' experience in housekeeping supervision, preferably in an upscale hotel or resort.

Minimum one to two years\' previous cleaning experience, preferably in a similar environment.

Knowledge of proper cleaning techniques, equipment use, and chemical handling.

Exceptional management and communication skills, with the ability to motivate and develop team members.

Strong planning, problem-solving, and decision-making skills, with attention to detail and multitasking abilities.

Completion of high school or basic education equivalency required.

Benefits and Others Mentorship and coaching opportunities for career growth and development.

A diverse and dynamic work environment with multicultural teams.

Opportunities for professional growth and advancement in a fast-paced industry.

Regular inspections and evaluations to ensure quality standards and guest satisfaction.

#J-18808-Ljbffr