Director of Professional Services

Overview

Product Innovation Leader

Empower our customers with industry-defining solutions.

Job Description :

We're seeking a strategic and customer-focused leader to drive the development of ERP capabilities for professional services industries.

This senior role involves defining comprehensive industry roadmaps, translating workflows into actionable product requirements, and championing AI-driven innovations that help clients grow, innovate, and optimize their businesses.

The ideal candidate is someone who thrives in collaboration, prioritizing customer experience and market trends to deliver business value.

Key Responsibilities

• Industry Roadmap Development : Align with customer needs, market trends, and regulatory requirements to create a comprehensive roadmap for professional services.
• Product Requirements Definition : Translate industry-specific workflows and pain points into actionable requirements across ERP modules.
• AI-Driven Innovation : Champion the use of artificial intelligence and automation technologies to deliver industry-specific differentiators that enhance client experiences.
• Strategic Partnerships : Foster relationships with cross-functional teams to embed predictive analytics, intelligent workflows, and decision augmentation into professional services use cases.

The successful candidate will be able to distill complex industry needs into scalable product solutions, influencing stakeholders without authority to drive business outcomes.

Requirements

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