Client Director

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Join to apply for the Client Director role at Worldpanel by Kantar

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We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

As experts in consumer-centric growth, our Out Of Home team and offers a unique opportunity to engage with our major Foodservice clients and lead a team of passionate foodies! We believe that a 360° understanding of consumers within the out of home arena creates more actionable recommendations and impact for our clients. We unlock hard-to-reach insights, across the whole journey looking at shoppers and consumers to understand the where, what and why behind our out of home consumption.

We are looking for someone with a similar passion, who is excited about owning and developing a major food service client and portfolio of smaller accounts. You'll lead a small team, tasked with understanding our client’s priorities, delivering strategic insights and working to upsell solutions that help our clients achieve their growth ambitions.

Growing and supporting your team is an important part of the role, as is contributing to the development of the service and our client offer as a member of our leadership team, in which innovative and entrepreneurial thinking is crucial.

Collaboration with our clients and our other services is at the heart of the role, so a focus on project management and strong communication skills will be vital. You’ll also support our New Business team to develop and attract new clients. Candidates should be comfortable in building and developing senior client relationships and be able to negotiate and manage cross-service projects and contract negotiations.

Key outcomes

• Challenge and Inspire Clients : Act as the senior contact on your accounts – setting an example to the team by contributing to client relationships, ensuring the highest level of client servicing and account planning to build senior networks across our client base.
• Unlock Commercial Growth : Accountable for the revenue targets across your clients. Find opportunities for commercial growth that deliver against our clients’ objectives.
• Elevate Insight : Produce and present high quality insight beyond just your client base. Deliver credible presentations to senior audiences using shopper and consumer data to land insights.
• Service Development & Innovation / Data quality : Contribute ideas to improve our service as part of the leadership team. Help identify gaps in our Expert Solutions offer and drive the creation of new products.
• Team : Manage a small team, supporting them and developing their analytical and client servicing skills, involving and engaging them with the wider team.
• New Business : Support our in house new business team to identify and capture prospects, generating engagement across the team and having an individual impact on the success of a hugely important part of our growth strategy

Capabilities And Experience

Company Benefits

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market driven and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and wellbeing is taken into consideration. We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we encourage applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE : Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Country

Spain

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Market Research

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