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Telecoms Service Delivery Expert
beBeeTelecomsServiceMadrid, Comunidad de Madrid, EspañaHace más de 30 días
Descripción del trabajoA thorough understanding of the Telecom domain Extensive experience in managed services projects In-depth knowledge of GSM, LTE, and 5G in Access and Core Network domains Hands-on experience with OSS tools and ITSM applications Strong Project & Program Management capabilities Familiarity with CRM internal processes and systems An associate's degree or equivalent professional experience Minimum 3 years in technical support or service management roles
Telecoms Service Manager Job Description
We are seeking a highly skilled Telecoms Service Manager to lead our team and ensure excellent customer service.
The ideal candidate will have a strong background in service and project management within the telecom sector, with extensive experience in managed services projects.
- Key Responsibilities :
- Lead and motivate trained staff to deliver high-quality service to all customers
- Act as the main point of contact for service management; report to the Senior Manager
- Manage the day-to-day operations of the Telecom team
- Oversee project teams and service providers; coordinate across departments
Required Skills & Qualifications :
Qualifications :
Seniority Level : Mid-Senior level
Employment Type : Full-time
Job Function : Information Technology, IT Services and IT Consulting, Telecommunications
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Service Delivery • Madrid, Comunidad de Madrid, España
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