Senior Manager, Tender Desk

Overview

Location - Madrid, Hybrid

About Swissport

We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.

In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.

The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.

Show You Care and Doing the right things and Win as a Team" underline our approach to how actions are perceived and valued by colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation. Win as a Team highlights the importance of teamwork; together, we can surpass ourselves and handle any situation.

These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for how we act and deliver.

Job Summary

As the Senior Manager Tender Desk , you will be responsible for the project management of global tenders from kick-off to closure, including liaison with stakeholders, consolidation and standardization of inputs, ensuring customer requirements are addressed appropriately, enforcement of internal approval processes, and preparation and review of submission materials.

Job Responsibilities

• Coordinate and lead the global tender process from planning through to submission : end-to-end process starting from kick-off prior to the formal launch and ending at the contract signature
• Create and manage comprehensive project plans with clear milestones and deadlines
• Drive accountability across cross-functional project teams and stakeholders : perform follow-up calls, escalate in case of insufficient data quality or lack of submission
• Ensure high-quality, consistent, and timely tender submissions : review of materials submitted, keep internal and external deadlines
• Organize and lead alignment meetings; engage effectively with internal stakeholders : schedule the meetings, raise internal and external open items and maintain good relationship with the stakeholders
• Consolidate data and inputs to deliver clear and insightful tender documentation : ensure one Swissport is presented to customers
• Support internal decision-making with accurate, structured information : drive the internal alignments, prepare materials for approval, ensure adherence to approved conditions
• Deliver analytical insights to inform commercial strategies and improve competitiveness : apply strategic approach, ensure pricing is complete, pricing structure is competitive and compliant with the tender
• Champion continuous improvement in tender processes and tools : ensure that learnings are captured and utilized in the daily work
• Perform any other duties assigned

Qualifications and Competencies

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

#J-18808-Ljbffr