Chief Guest Experience Officer

Overview

Front Desk Manager

This is a leadership role that oversees the operations of the front desk in an upscale hotel environment. The ideal candidate will have extensive experience in managing teams and handling high-volume guest interactions.

Qualifications

• Must possess over 4 years of managerial experience in a boutique or 4-5-star hotel setting, with a strong track record of success in Front Desk or General Management roles.
• Proven ability to effectively handle large numbers of guests (100+) in a fast-paced hotel environment.
• Demonstrated supervisory skills, with experience leading teams of 30+ members in Guest Services Departments.
• Possession of additional languages such as Spanish, Italian, Portuguese, French, or German is highly desirable but not essential.

Key Responsibilities & Expectations

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