Partners & Enablement Manager

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Overview

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

Opportunity

What\'s the opportunity? As our Partners & Enablement Manager, you will be responsible for managing the relationship with global partners (e.g., Acquirers, Schemes, and Service Providers). This role oversees centralized processes that require consistent implementation across regional and local partners, while providing global leadership on partnership standards, health, compliance, and best practices. The position requires a combination of strategic relationship management, operational oversight, and cross-functional coordination to drive sustainable partner growth, compliance, and innovation.

Responsibilities

• Strategically oversee worldwide partner accounts, focusing on shared growth prospects and aligning their initiatives with core business objectives
• Act as the main point of contact for strategic, commercial, and operational issues
• Coordinate regular partner reviews, provide business updates, and handle escalations
• Promote commercial opportunities and foster growth with all global partners
• Address performance gaps by developing and implementing structured action plans with other teams.
• Ensure partners adhere to contractual obligations and operational standards
• Monitor cross regions partner performance through key metrics : Health Scorecard, Redundancy coverage and Transaction performance
• Lead the implementation of standardized processes and guidelines of global initiatives (e.g., Network Tokens)
• Ensure consistency and compliance by aligning regional execution with global mandates
• Support global enablement projects, including new partner onboarding, capability expansion, and market launches
• Design and execute joint initiatives with commercial and product teams to drive transaction growth
• Coordinate cross-team training sessions, workshops, and knowledge-sharing forums

Qualifications

What do we offer?

After you apply

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

You can also check out our webpage, LinkedIn, Instagram, and YouTube for more about dLocal!

Job details

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