European Bases Manager

Job Description :

Manager, Due Diligence Delivery

Role type : People Manager

Span of control : About 4 FTEs

Location : Barcelona, Princeton, Singapore

Clear-and-Likely : Yes

Reports to : Director, Delivery, R&C Adverse Media

You Will

Lead a team of Delivery Managers across different time zones to ensure timely and successful delivery of our solutions to clients.

Define and oversee implementation of workflows for the Due Diligence team (including effective mailbox policies), aligning delivery processes with global product standards.

Develop methodologies and processes relating to report delivery and client / sales communication that enables quality service and products across regions.

Provide regular and transparent communication of team objectives and goals.

Hire, supervise, support, and develop a team to maximize potential through motivation, coaching, counseling, and delegation.

Be a key representative of the Due Diligence team in dealings with clients, particularly strategic clients, working with partners in Sales and Product

Perform testing of new or enhanced system and product functionality

Assist in determining the best research / quality team representatives to liaise with clients

Help in the planning of research resources for report assignments and for any large ad hoc projects together with the Due Diligence Management team

Assist in scoping and managing potential ad-hoc projects outside the usual DD scope

Contribute to the creation, maintenance and testing of guidelines, data and tools that will support the team

Have an automation mindset by initiating and driving change to existing team workflows and methodologies to create efficiencies and quality improvements with shared benefits across the global team.

Support training of future members of staff

Ensure that the team members strictly adhere to the Dow Jones’ and client’s policies & procedures.

Write and proofread Due Diligence reports when required

Support R&C with translation services as and when required

You Have

Excellent communication skills and the ability to effectively interact with senior management as well as team members and peer groups

People management skills

A professional attitude in client facing environment

Ability to work in a high pressure environment with strict deadlines

Current news awareness and solid news judgment

Strong customer focus

Preferred

Previous people management experience

Relevant experience in Third-Party Due Diligence is required

Automation, data visualization skills are a plus

Reasonable accommodation : Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area :

Dow Jones - Data & AI

Job Category :

Data Analytics / Warehousing & Business Intelligence

Union Status :

Non-Union / A clear and likely internal candidate #J-18808-Ljbffr