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External Operations Director
beBeeSupplyChainManagerGalapagar, Comunidad de Madrid, EspañaHace más de 30 días
Descripción del trabajoEstablish and implement strategies for co-manufacturing management standards. Contribute to the development of food safety and quality programs for co-manufacturing. Support the definition of service agreements in contracts with co-manufacturers that include rights and duties related to quality, safety, and legality. Closely work with AOW and Countries to establish controls on the performance of products produced by co-manufactures through product qualification. Establish audits, follow-ups, and supervision of co-manufacturing operations at BQ level, making necessary decisions and giving timely alerts to internal stakeholders when quality, safety, and legality of products are at risk. Establish and implement strategies for quality and safety standards in storage and transportation of finished products. Ensure implementation of guidelines for the selection, approval, and monitoring of new and existing external warehouses handling materials and finished products. Support markets in establishing finished good handling procedures at DCs to maintain product quality and food safety. Support the development of service-level agreements in contracts or purchase orders with primary and secondary transport operators, including quality and safety guidelines. Implement evaluation systems in warehouses, covering own, outsourced, and transport operations, which includes identification of findings, definition of action plans, feedback, monitoring, and management of continuous improvement. Carry out necessary strategies with stakeholders to ensure resources required to close gaps, raise alerts in case of evidence of risks in quality, safety, and legality of products. Establish KPIs to evaluate, provide feedback, and make decisions regarding quality and safety guidelines in external warehouses and transports. Ensure full implementation and maintenance of Tracegains Software at BQ. Organize ongoing tool user training for partners of BQ and External Operation. Develop and conduct Quality & Food Safety expectation training for internal departments and partners of External Operation. Stay current with industry trends and regulatory changes related to External Operation Management. Facilitate global knowledge sharing, best practices, and harmonized procedures.
Job Overview
We are seeking a highly skilled External Operations professional to oversee the design, implementation, and continuous improvement of our External Operation systems. The successful candidate will play a crucial role in ensuring the quality and safety of our products worldwide.
Main Responsibilities :
- Establish and implement strategic plans for Supplier Management Standards across all manufacturing facilities.
- Develop and execute policies, programs, and procedures related to food quality and safety aimed at Supplier Management.
- Support markets in establishing risk assessment and testing plans for incoming raw material control.
- Resolve global and local supplier complaints regarding quality, food safety, and regulatory issues.
- Support approval, development, performance metrics, and certification programs for Suppliers of Ingredients & Packaging Materials from a Quality and Food Safety perspective.
- Collaborate with Global & Regional supply chain management teams to define priorities on alternative supplier development for contingency planning on continuous supply and providing competition on service and cost.
- Lead and organize Food Quality and Safety Audits for Suppliers.
- Monitor Global suppliers' progress and provide regular status reports of supplier performance.
Co-Manufacturing Management :
Quality in Logistics, Transportation, and Reverse logistics :
IT Tool Management :
Team Development & Training :
The ideal candidate will have a Bachelor's degree in Food Science, Agriculture, Food Technology, or a related field (Master's or MBA preferred). Minimum 7+ years of progressive Supplier Management / Food Safety & Quality / leadership experience, including multi-site or international scope—preferably in baked goods or food manufacturing. Demonstrated ability to lead cross-cultural, remote, and matrixed teams. Possess good English communication skills (both written and oral). Proficient with Microsoft Office and other menu-driven software applications (Microsoft, SAP, TraceGains, etc.). Ability to lead by influencing and a facilitative style of management.
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Director • Galapagar, Comunidad de Madrid, España
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