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Apartment Booking Specialist
beBeeReservationMadrid, Comunidad de Madrid, EspañaHace 13 días
Descripción del trabajoProvide attentive support to tenants during their stay, addressing their questions and concerns. Act as the main point of contact for guests, managing requests and resolving incidents promptly. Handle calls and communications professionally. Build strong relationships with clients, ensuring they feel valued and heard. Assist in strategies for maximizing property profitability and occupancy. Collaborate with property owners to ensure smooth operations. Address maintenance or administration issues efficiently. Strong understanding of reservation processes and tenant support. Excellent communication and interpersonal skills. Ability to optimize property profitability and occupancy. Familiarity with industry standards and quality service delivery. Strong organizational and multitasking abilities. Collaborative mindset with the capacity to work effectively with cross-functional teams. Bachelor\'s degree in Business, Hospitality, or related field preferred. A dynamic work environment; we have more than 18 nationalities working together. On your birthday, you get a half day off. We offer a culture of ownership, innovation, training and feedback. Flexible and dynamic work environment. Free Drinks : tea and coffee always available. After-work events and an amazing internal culture. Internal growth opportunities. Discounts at partner stores. Discounts on properties for you and your family.
About us
We manage a large portfolio of professionally decorated apartments, designed with our clients' comfort and lifestyle in mind.
Our goal is to make living well easy, wherever you choose. We envision a world full of possibilities, where location is flexible and housing doesn't limit your options.
We are looking for talented individuals to join our exciting journey to redefine the rental market.
Our Culture
We are a diverse team of professionals united by a shared vision : to transform the global rental market.
We foster a culture that values continuous learning, open feedback, and personal growth. Every team member is empowered to share new ideas and take ownership of their professional development in a flexible and collaborative environment.
What You\'ll Do
You will be at the heart of our operations, ensuring every guest enjoys a seamless booking process and a memorable stay. Your responsibilities will span across three key areas :
- Turn inquiries into bookings by assisting customers throughout their journey.
- Guide clients on location, pricing, and property features.
- Accurately manage booking information and system updates.
Key Responsibilities
Supporting Our Properties
About You
Why Join Us?
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Apartment Specialist • Madrid, Comunidad de Madrid, España
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