Overview
Customer Service Advisor - Dutch Speaker (P)
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? We’re looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.
What You’ll Do
- Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.
- Log call details in our management systems and ensure responses meet SLA requirements.
- Maintain expert knowledge of our products and applications to provide accurate guidance.
- Ensure all contractual service level agreements are consistently met.
What We’re Looking For
Proficient or bilingual in Dutch with an advanced level of English.Puts the customer first and has exceptional customer-care skills.Can effectively qualify customer needs to provide comprehensive support.Working knowledge of IT platforms, Windows, and MS Office applications.What’s In It for You
We value our employees and offer benefits to support your lifestyle and growth :
Full-time 39 hours / week permanent contract with a rotating schedule Monday - Friday : 09 : 00-18 : 00 (with 2 Saturdays per month)Competitive salary : 18000 - 20000 gross / year + in bonusesOffice in MálagaReferral program : earn bonuses for bringing talented friends on boardComprehensive training on the company and project you’ll be working onCareer development programs and specialized courses to help you grow professionallyJob Details
Seniority level : Not ApplicableEmployment type : Full-timeJob function : OtherIndustries : Marketing ServicesReferrals increase your chances of interviewing at Oceanic View Solutions by 2x
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