Customer Service Advisor - Dutch Speaker (P)

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor  to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What You´ll Do :

Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.

Log call details in our management systems and ensure responses meet SLA requirements.

Maintain expert knowledge of our products and applications to provide accurate guidance.

Ensure all contractual service level agreements are consistently met.

What We´re Looking For :

Is proficient or bilingual in Dutch  and has an advanced level of English .

Puts the customer first and has exceptional customer-care skills .

Can effectively qualify customer needs to provide comprehensive support.

Has working knowledge of IT platforms, Windows, and MS Office applications .

Whats In It for You :

We value our employees and offer benefits to support your lifestyle and growth :

Full-time 39 hours / week permanent contract with a rotating schedule Monday - Friday :   09 : 00- 18 : 00 (with 2 Saturdays per month)

Competitive salary :  18000 - 20000 gross / year + in bonuses.

• Office in Málaga.

Referral program : earn bonuses for bringing talented friends on board.

Comprehensive training on the company and project youll be working on.

Career development programs and specialized courses to help you grow professionally.

Ready to make an impact? Join our team and turn every customer interaction into a moment of delight!