Career Opportunities : It Infrastructure Specialist - An Exciting Role Awaits You

Job Title :

IT Infrastructure Specialist

We are seeking a highly skilled IT infrastructure specialist to join our team. As a key member of our organization, you will be responsible for managing, configuring, and optimizing our IT infrastructure, with a focus on Workplace technologies and VIP user support.

The ideal candidate will assess and administer systems such as Microsoft 365, Intune, and SCCM to ensure performance, security, and user satisfaction. Leveraging their technical expertise, they will troubleshoot complex issues, support executive users in both Spanish and English, and contribute to continuous service improvement through documentation and proactive support.

Key Responsibilities :

Provide VIP user support in both Spanish and English

Escalate and appropriately route incidents to the relevant support teams

Identify undocumented issues and contribute to service documentation

Administer and support Microsoft 365 environments (Outlook, Teams, SharePoint, OneDrive, Power BI, Power Platform)

Manage users and devices using Intune (Endpoint Manager)

Deploy applications and image devices using SCCM

Technical Requirements :

At least 2 years of experience in IT support

Solid knowledge of SCCM and Intune

Advanced user of Active Directory

Experience administering Office 365 environments

Proficiency in Windows, Linux, and MacOS operating systems

Experience supporting video conferencing systems

Soft Skills :

Strong communication and customer service skills

High level of autonomy and problem-solving abilities

Offer Details : Permanent contract

Location : Madrid (on-site)

Working hours :

Monday to Friday, from 8 :

00 to 17 :

00 or 9 :

00 to 18 :

Salary :

Fixed salary based on experience + on-call compensation + meal vouchers

Training and professional development opportunities

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