Overview Service Transition Coordinator
This role is responsible for planning, managing and coordinating end-to-end IT service transitions.
You'll be working closely with stakeholders, including internal and external teams, senior and technical staff. Your ability to communicate effectively will be crucial in building relationships and getting everyone on board.
Responsibilities Ensuring seamless integration of new or changed services into Business As Usual (BAU)
Making sure all release policies are in place, artefacts are produced, and the service catalogue is updated
Cross-functional team coordination to ensure everyone knows their expected roles
Requirements Previous experience in a similar service transition management role
Decent knowledge of ITIL
Highly organised and able to build relationships with different departments
Excellent communication skills
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It Specialist • Madrid, Madrid, España