IT Platform Health Specialist

Overview Job Title : IT Platform Health Specialist

We are seeking a proactive and analytical IT professional to join our team as an IT Platform Health Specialist.

The ideal candidate will have experience in monitoring and maintaining the health of complex IT systems, applications, and infrastructure.

Responsibilities Monitoring system performance, availability, and health using various tools and technologies.

Analyzing system data and performance metrics to identify trends and anomalies.

Reporting and Alerts

Responding to alerts or alarms generated by monitoring systems in a timely manner.

Generating and delivering platform health reports to stakeholders.

Incident Detection and Escalation

Identify and log incidents, capturing all relevant details.

Escalate unresolved issues to technical teams based on severity and impact.

Maintenance and Support

Perform periodic checks to ensure system configurations, logs, and monitoring tools are functioning correctly.

Collaboration and Documentation

Document monitoring procedures, incident-handling protocols, and resolution patterns for future reference.

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