Services Project Management

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Overview

Project Management / Planning / Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial / commercial parameters and ensuring customer satisfaction. Impacts departmental operations and responsible for planning / execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Roles and Responsibilities

• All activities related to the supervision, organization and execution of a service project, including scope, time, contract (if not covered by a dedicated Contract Manager) cost & quality management. Responsibility for project methodologies and standards including scheduling and control, to fulfill a customer order or need according to financial / commercial parameters and ensuring customer satisfaction.
• Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy / strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members

Required Qualifications

Desired Characteristics

Note

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided : No

Seniority level

Employment type

Job function

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