Global Operations Specialist

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About the position

Are you a curious and driven individual who excels at providing high-quality support and enjoys solving problems? Do you thrive in a service-oriented environment and like sharing your knowledge with others? If so, this could be the perfect opportunity for you!

We are seeking a Global ERP Operations Specialist – SigmaTEK to join our newly established team ERP Operations Management Organization – Subsidiaries Special Steels. In this global role, you will be instrumental in supporting and optimizing the use of the production system SigmaTEK across our international subsidiaries. Your primary mission will be to ensure standardized, efficient, and business-aligned production processes across all regions.

You will be responsible for driving the development, standardization, and continuous improvement of SigmaNest & SigmaMRP —including system maintenance, training efforts, and end-user support. You will also contribute to global rollouts and system enhancements, ensuring SigmaNest & SigmaMRP effectively supports our production operations worldwide.

Main responsibilities

• Act as a global key user and support expert for SigmaNest & SigmaMRP across all regions.
• Serve as the global point of contact for SigmaNest & SigmaMRP related topics across departments (e.g., Production, Supply Chain, Sales, and Finance).
• Provide daily operational support, troubleshoot SigmaNest & SigmaMRP related issues, and coordinate with IT where necessary.
• Conduct end-user and local Key User training, ensure consistent practices, and create clear user documentation and guides.
• Facilitate the Global Special Steels SigmaTEK Key User network.
• Collaborate with functional teams to gather requirements and optimize business processes within SigmaNest & SigmaMRP.
• Maintain user manuals and process documentation.
• Support the global usage of SigmaNest & SigmaMRP, ensuring consistent and efficient production system processes across regions.
• Contribute to SigmaNest & SigmaMRP rollouts, upgrades, and functional enhancements.
• Work cross-functionally and across regions to ensure seamless system operations and alignment.

About You

Our offer

At SSAB we strive for a diverse and inclusive environment. We use our values – driven, true and ahead – in making everyday decisions, keeping the customer at the heart of what we do. This makes us all team players, each with the drive to improve. When joining SSAB you will become part of an organization of passionate problem solvers working together on important challenges. We will support your growth by providing a safe and friendly workplace that contributes to work-life balance. If you set out to achieve it, at SSAB you will have the possibility of broadening your skills and grow within your field or beyond. We offer a wide range of appreciated benefits to our employees. One example is Profit sharing.

Background check may be a part of the recruitment process.

Got questions about this position?

Please contact Bettina Murray, Manager Finance ERP

Trade union information is provided by Akademikerföreningen, Unionen and Ledarna, which can be reached via our switchboard on phone (Sweden).

Welcome with your application!

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