Service Business Manager Spain

Overview

Join to apply for the Service Business Manager Spain role at Agilent Technologies .

As our new Service Delivery Manager , you will be leading a technical service team based in one of the Spanish districts and manage all aspects of our service delivery to ensure maximum client experience. This involves developing the team, meeting / exceeding revenue / margin targets for the region, and delivering against customer expectations for onsite service.

Responsibilities

• Lead the team and establish a structured approach to self and employee development, enabling growth that aligns with individual aspirations and Agilent goals.
• Accompany Service Engineers on joint customer visits to identify development areas, provide coaching, and foster a caring attitude with each team member.
• Ensure maximum revenue generation by partnering with our sales teams.
• Manage costs and resources to drive profitable growth with a focus on margin improvement and overall cost efficiency.
• Engage in cross-functional visits to top customers in the assigned district and act as an ambassador of the One Agilent collaboration culture.
• Deliver against customer expectations for onsite delivery, prioritizing contractual and warranty customers.
• As a member of the SOUTH (Italy & Spain) Staff, lead a Sub-Regional program with development and networking opportunities within the wider EMEA Organization through partnerships and projects.

Note : This role is not head-office based; you will work remotely with travel to meet team members and customers on site in your area. A company car is available. Preferred area : Barcelona.

Qualifications

Personal attributes : natural and empathetic leader, strategic thinker, customer-focused. Ability to inspire teams, strong interpersonal, communication, and collaboration skills; flexible, adaptable, with solid planning and organizational skills.

What We Offer

Details

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