Overview
Lead E-commerce Operations Manager
Shape the Future of Digital Commerce with Your Expertise.
Key Responsibilities
- Develop and execute CRM strategies to drive user engagement and activity through innovative approaches, data-driven insights, and cross-functional collaboration.
- Responsible for CRM strategy operations, utilizing channels such as PUSH notifications and EDM to enhance user activeness.
- Analyze user behavior data, formulate and execute user growth CRM plans to ensure business objectives are met.
- Monitor market trends, conduct competitive analysis, and provide strategic recommendations for product optimization and business development.
Qualifications
Bachelor's degree with 5 years' experience in operational roles.Fluent written and spoken English and Spanish as working languages.Clear understanding of e-commerce industry or platform user operation is preferred.Familiarity with user operation strategies and data analysis skills to identify user needs and behavior patterns from data.#J-18808-Ljbffr