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Finnish-Speaking Technical Support Advisor Malaga,Spain
Cross Border TalentsMálaga, SpainHace más de 30 días
Descripción del trabajoProvide 1st-level IT support via phone, email, and chat. Assist employees with system operations, troubleshooting, and peripheral devices. Perform root cause analysis to resolve technical issues. Monitor and categorize IT tickets in the ITSM system. Use knowledge databases to provide quick and accurate resolutions. Collaborate with 2nd-level support teams and external service providers. Fluent Finnish speaker (C1 level) with strong written and spoken skills. Good command of English to communicate effectively within the team. Experience in IT support 1st or 2nd level support in a corporate environment. Strong technical knowledge including Windows 10, Office 365, MS Teams, and hardware / software troubleshooting. Familiarity with ITSM ticketing systems ideally ServiceNow. Analytical and problem-solving mindset to handle technical challenges effectively. Customer-focused approach with a strong sense of responsibility. Willingness to learn and grow with motivation to develop technical and soft skills. Excellent remuneration package based on experience and performance. Full paid training on company procedures and technology. Career development programs including specialized courses and language training. Positive and friendly work environment in a collaborative and creative team. Guidance and support to help you reach your career potential. Work schedule : Monday to Sunday, 09 : 00 AM - 06 : 00 PM (39 hours per week) . Prime location : Office based in the heart of Malaga .
Are you fluent in Finnish and passionate about IT support? This is your chance to join a leading multinational technology BPO company in sunny Malaga !
Why Join Us?
- Exciting international workplace Be part of a dynamic and multicultural team.
- Career growth opportunities Access to specialized courses and development programs.
- Comprehensive training Get fully paid training on company processes and technology.
- Competitive salary & benefits Based on your experience, skills, and performance.
- Work-life balance A structured schedule with no overnight shifts.
Your Responsibilities
What Were Looking For
What We Offer
Why Malaga?
Malaga offers stunning beaches, a warm Mediterranean climate, and a rich cultural scene . Its a thriving expat destination with a great work-life balance, affordable cost of living, and a welcoming community. Enjoy a fulfilling career while experiencing the best of Spains coastal lifestyle .
Ready to take the next step? Apply today and start your journey with us!
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Technical Support Advisor • Málaga, Spain
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