German Customer Support Advisor – Hotel Chain | Malaga,Spain

Are you a German speaker with a passion for customer service and a love for travel?  ✨  If you're looking for an exciting opportunity to work with an amazing hotel chain in sunny Málaga , we want you on our team! As a German Customer Support Advisor , you'll help guests from around the world with their inquiries and ensure they have the best stay possible.

About the Role :

We are looking for a German-speaking Customer Support Advisor to join a renowned hotel chain in Málaga . You’ll be the first point of contact for German-speaking customers, handling inquiries and ensuring a seamless experience for hotel guests. You’ll work directly with customers over the phone to answer questions, resolve issues, and provide information about hotel services.

What You’ll Do :

• Handle incoming customer calls in German , assisting with bookings, inquiries, and support.
• Provide clear and professional communication to resolve customer issues.
• Ensure customer satisfaction by delivering excellent service.
• Handle a variety of customer queries, from booking confirmations to special requests.

What We’re Looking For :

German : Native or bilingual level

English : Advanced (minimum C1)

A valid NIE , NAF , and a Spanish bank account

What You’ll Get :

Onsite Training : From 9 AM to 6 PM

Location : Malaga

Contract : Indefinite term, with a 2-month probation period

Work Schedule : Flexible hours with alternating weekends

If you’re looking to work in a dynamic customer service role for a top hotel brand in Spain, this is the opportunity for you! Apply now and join our team in Málaga!