Portuguese / Spanish Customer Support Advisor – Hotel Chain | Malaga, Spain

Are you a Portuguese speaker with a C1 level in Spanish, and a passion for customer service and a love for travel?  ✨  If you're looking for an exciting opportunity to work with an amazing hotel chain in sunny Málaga , we want you on our team! As a Portuguese / Spanish  Customer Support Advisor , you'll help guests from around the world with their inquiries and ensure they have the best stay possible.

About the Role :

We are looking for a Portuguese -speaking Customer Support Advisor to join a renowned hotel chain in Málaga . You’ll be the first point of contact for German-speaking customers, handling inquiries and ensuring a seamless experience for hotel guests. You’ll work directly with customers over the phone to answer questions, resolve issues, and provide information about hotel services.

What You’ll Do :

• Handle incoming customer calls in Portuguese , assisting with bookings, inquiries, and support.
• Provide clear and professional communication to resolve customer issues.
• Ensure customer satisfaction by delivering excellent service.
• Handle a variety of customer queries, from booking confirmations to special requests.

What We’re Looking For :

What You’ll Get :

If you’re looking to work in a dynamic customer service role for a top hotel brand in Spain, this is the opportunity for you! Apply now and join our team in Málaga!