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Norwegian-Speaking Technical Support Advisor Malaga,Spain

Cross Border TalentsMálaga, Spain

Hace más de 30 días

Descripción del trabajo

Are you a Norwegian speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga !

Why Join Us?

Work in a multicultural and international environment
Career growth opportunities with specialized training
Competitive salary and benefits package
Fully paid training on company processes and technology
Office in the heart of Malaga

Responsibilities :

Provide 1st-level IT support via phone, email, chat, and self-service portal

Assist employees with system operations and troubleshooting

Perform root cause analysis and resolve technical issues remotely

Monitor and categorize IT tickets in the ITSM system

Use internal knowledge databases for efficient issue resolution

Collaborate with 2nd-level support teams and external providers

Requirements :

Fluent in Norwegian (C1 level) both written and spoken

Good command of English (B2 level)

Experience in 1st or 2nd level IT support , ideally in a large company environment

Strong knowledge of Windows 10, Office 365, MS Teams

Familiarity with ITSM ticketing systems (ServiceNow preferred)

Analytical mindset and problem-solving skills

High customer service orientation and attention to detail

Willingness to learn and develop technical skills

What We Offer :

Competitive salary based on experience and performance

Full paid training on company tools and processes

Career development programs and specialized courses

Friendly and dynamic work environment

Guidance and support for career growth

Work schedule : Monday to Sunday, 09 : 00 AM - 06 : 00 PM (39 hours per week)

Office in central Malaga

Why Malaga?

Warm Mediterranean climate and beautiful beaches

Affordable cost of living and excellent quality of life

Thriving international expat community

Rich cultural heritage and vibrant social scene

Ready to start your journey? Apply today!

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Technical Support Advisor • Málaga, Spain

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