Overview
We are seeking a highly skilled IT Associate to join our team.
The successful candidate will be part of the central IT department and will be responsible for :
- Developing, implementing, and maintaining IT systems and infrastructure (CRM, ERP, Document Management Center)
- Locally developing IT systems and other technical projects
- Providing training on hardware functionalities, software applications, and IT security
- Offering technical support for IT systems to users and reporting incidents / requests to the central service desk
- Purchasing IT equipment (hardware, network, mobile, system applications)
- Setting up and updating local IT procedures according to company policies and standards
- Assisting in the preparation of operational reports
We require a candidate with :
A high level of energy and drive to make a differenceExperience in similar positionsProficiency in MS Office applications and good understanding of CRM / ERP (Dynamics 365 Business Central) systemsExcellent English language skills and good communication skillsKey Responsibilities
System Development and Maintenance
Maintain and develop IT systems and infrastructure to ensure seamless operationsImplement and test new system upgrades and patchesUser Support and Training
Provide expert technical guidance to end-users on hardware and software applicationsConduct regular training sessions to enhance user proficiencyProcurement and Inventory Management
Purchase and manage IT equipment and supplies to ensure optimal performanceMonitor inventory levels and perform routine auditsQuality Assurance and Compliance
Ensure all IT systems and processes meet established quality and compliance standardsIdentify and implement process improvements to enhance efficiencyOperational Reporting and Analytics
Prepare and analyze operational reports to inform business decisionsDevelop and maintain dashboards to track key performance indicators#J-18808-Ljbffr