Director UX / UI Design & Analytics, Madrid

Director UX / UI Design & Analytics, Madrid Director of UX / UI Design Analytics (ODS)

Country : Spain

Open Digital Services is the software development company of Santander Group powering the next generation of banks by creating innovative banking products and implementing them in collaboration with Santander Group Affiliates. Santander Group is one of the world's largest financial institutions and the Eurozone's leader committed to being the best Digital Bank with branches in the industry.

Our mission at ODS is to design and support an advanced digital and omnichannel platform ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts first. Be part of our Best-in-Class team and help us create unique value for our customers!

Join us to tackle exciting tech challenges in an agile environment benefiting from learning growth and local and international career opportunities in a modern diverse setting.

Mission

As a Director of UX / UI Design Analytics within the Global team, you will be accountable for the designs and experience shared by the whole group globally. You will drive delivery of mobile-first omnichannel accessible designs, mentor and guide multiple teams of UX and UI Designers located in different programs and brands, and assure consistency and quality on all their designs.

You will also lead a team of tag management experts and a team of analytics experts who are in charge of tagging, measuring, and analyzing customer experiences as well as improving conversion.

Responsibilities

Allocate design resources into the different programs responding to their needs.

Set best-in-class standards and provide constant and consistent feedback to the teams.

Work closely with the country design teams and align standards and expectations.

Ensure high design quality and provide strong UX and visual direction.

Assure accessibility standards are met in every design.

Stay ahead of trends in user experience design, industry trends, tools, and methodologies to propose and implement innovative design solutions.

Champion and share design expertise to evangelize UX and build a strong design culture.

Build relationships with partners and balance team needs with the wider organization.

Lead the teams fostering an environment of collaboration, inspiration, and professional growth.

To be successful in the role you might have :

Minimum of 5 years of experience in design leadership, leading large teams of designers with different levels of seniority.

Experience in mobile-first omnichannel projects (web responsive and native mobile applications) and in e-commerce.

Strong experience of adapting to change and thriving in highly ambiguous situations.

Ability to balance process, technology, and creativity to meet complex problems.

Excellent attention to detail.

Dynamic creative personality effective at engaging and influencing a variety of audiences.

Advanced knowledge of design patterns for mobile and of the iOS Human Interface and Android Material Design guidelines.

Advanced English level.

Experience working with Agile and Scrum methodologies.

What do we offer?

Immediate incorporation to a dynamic and agile company with a growth and expansion project.

Working in a start-up model with the support of Santander Group.

Competitive remuneration and attractive benefits package.

Possibility of growth within the company and the Group.

Collaboration in international projects and possibility of contact with different countries.

Excellent work environment, social clubs, and frequent events.

Would you like to grow with us? Join our team!

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