Director UX / UI Design & Analytics, Madrid

Director UX / UI Design & Analytics

Director of UX / UI Design Analytics (ODS)

Country : Spain

Open Digital Services is the software development company of Santander Group powering the next generation of banks by creating innovative banking products and implementing them in collaboration with Santander Group Affiliates. Santander Group is one of the worlds largest financial institutions and the Eurozones leader, were committed to being the best Digital Bank with Branches in the industry.

Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts first. Be part of our Best-in-Class team and help us create unique value for our customers!

Join us to tackle exciting tech challenges in an agile environment, benefiting from learning, growth, and local and international career opportunities in a modern, diverse setting.

Mission :

As a Director of UX / UI Design Analytics within the Global team, you be accountable of the designs and experience shared by the whole group globally. You will drive delivery of mobile-first omnichannel accessible designs, mentor and guide multiple teams of UX and UI Designers located in different programs and brands, and assure consistency and quality on all their designs.

You will also lead a a team of tag management experts and a team of analytics experts who are in charge of tagging, measuring and analyzing customer experiences, as well as improving conversion.

Responsibilities :

• Allocate design resources into the different programs responding to their needs.
• Set best in class standards and provide constant and consistent feedback to the teams.
• Work very close to the country design teams and align standards and expectations.
• Ensure high design quality and provide strong UX and visual direction.
• Assure accessibility standars are met in every design.
• Stay ahead of trends in user experience design, industry trends, tools, and methodologies to propose and implement innovative design solutions.
• Champion and share design expertise to evangelize UX and build a strong design culture.
• Build relationships with partners and balance team needs with wider organization.
• Lead the teams, fostering an environment of collaboration, inspiration and professional growth.

To be successful in the role you might have :

What do we offer?

Would you like to grow with us? Join our team!

UX / UI,