Information Technology Support Technician

Overview Role : IT Support Technician

Location : Navarra, Spain

Mode : Onsite

Type : Contract

Job Summary We are seeking a proactive and skilled IT Support Technician to join our team. The successful candidate will provide technical assistance to employees, troubleshoot a range of hardware and software issues, and support IT infrastructure both in office and on the production floor.

Responsibilities Provide technical support to all employees across the organization.

Troubleshoot a wide variety of issues including connectivity problems, data access, network failures, low computer performance, and cloud migration.

Installation and configuration of user and commonly used equipment and devices, including - install updates, perform repairs, carry out maintenance tasks, and handle data transfers.

Diagnose and resolve issues with multiple devices such as printers, scanners, desktops, laptops, handheld devices, and servers.

Respond to and resolve user-generated support tickets in a timely and efficient manner.

Qualifications and Skills Technical training in Microcomputer Systems and Networks or a similar field. (MS O365, Windows 11 and Windows Server)

At least 1 year of experience in similar support tasks, preferably in industrial or manufacturing environments. 2 years of experience is a strong plus.

Strong problem-solving and communication skills.

Ability to work independently and manage priorities effectively.

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