First-Level Customer Support / Software Support Specialist native German speaker and fluent in [...]

Overview

We are currently seeking First-Level Customer Support / Software Support Agents who are bilingual in German and English to join our team. Prior experience in customer care and phone support is a definite advantage.

Responsibilities

• Addressing customer inquiries and providing advice via phone, chat or tickets
• Handling customer queries regarding orders, products, or complaints
• Managing cases according to internal procedures

Qualifications

What We Offer

At Saal, we work every day to keep the memories of our customers printed on high-quality photo products, so that these precious moments will last for many years to come and be preserved over time. The values that best define us are integrity, excellence, efficiency, equal treatment and diversity / inclusion.

If you would like to work for a efficiency-driven company and you also share our values, we would love to receive your application.

We're committed to creating high-quality digital experiences for our customers. If you're eager to contribute to our mission and have the skills and passion for Customer care, we encourage you to apply.

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