Customer Care Assistant

Overview

As a Customer Care Assistant, you will be the first point of contact for our B2C and B2B customers, providing efficient, empathetic, and solution-oriented support. Your mission is to ensure a positive experience in every interaction while representing the values of our Longines Brand.

Responsibilities

• Respond to customer inquiries with professionalism and clarity
• Resolve issues promptly and effectively
• Log and track customer cases using our CRM tools
• Collaborate with other departments to improve customer satisfaction and internal processes
• Collect feedback and suggestions to help drive continuous improvement

Qualifications

Languages

Contact and Location

Email :

Job location : C / Yuca, 2, 28109 Alcobendas (Madrid Province), Spain

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