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Customer Service Advisor

Customer Service Advisor

FoundeverMadrid, Madrid, España
Hace 10 días
Descripción del trabajo

Are you passionate about providing exceptional customer service? Do you speak

German (Austria)

at a native or bilingual level and have strong

English

skills? Join our team and represent one of the world's

leading premium automotive brands

from our Madrid office

Key Responsibilities

As a

Customer Service Advisor

, you will :

  • Assist customers by phone and email, ensuring excellent service aligned with the brand's premium standards.
  • Communicate efficiently in

German (Austria)

and

English

, both spoken and written.

  • Handle inquiries related to products, services, and after-sales support
  • What We're Looking For

  • Native / Bilingual German (Austria)
  • speaker.

  • Advanced English level (minimum B2)
  • Strong communication and customer service skills.
  • Previous experience in customer support is a plus.
  • Contract & Compensation

  • Type of contract :
  • Permanent (2-month probation period).

  • Schedule :
  • Monday to Friday, full-time (39 hours / week).

  • Service hours :
  • Between

    08 : 00 and 20 : 00

    (rotating shifts).

  • Salary :
  • €20,000 gross / year

    , paid in

    12 monthly installments

    Training

  • Start date :
  • 22 / 09 / 2025

  • End date :
  • 10 / 10 / 2025

  • Duration :
  • 3 weeks, Monday to Friday from 09 : 00 to 18 : 00.

  • Location :
  • On-site, paid training (language bonus not included during training).

    Workplace Details

  • Location :
  • Paseo Imperial, 14, 28005 Madrid

  • Work mode :
  • 100% on-site

    Join us and be the voice of a prestigious automotive brand in the Austrian market. Apply now and start your journey on 22 / 09 / 2025

    If you're ambitious and enjoy engaging with customers, this role is perfect for you

    We are committed to supporting your growth and development, whether it's through training, balancing family life, continuing studies, or pursuing other professional activities.

    You set the limits

    Innovative Training Plan :

    Continue to develop your skills and knowledge.

    Well-Being Programs :

  • Move Well : Access workout routines and tips to stay active.
  • Eat Well : Nutritional guidance, recipes, and articles to enjoy a healthy lifestyle.
  • Live Well : Tools for stress reduction, mindfulness, and mental health support.
  • Do Well : Participate in charitable and wellness activities that make a difference.
  • Create your best moments.

    Join the #FoundeverLife

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    Customer Service • Madrid, Madrid, España

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