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Customer Service Advisor

Customer Service Advisor

FoundeverMadrid, España
Hace 6 días
Descripción del trabajo

Are you passionate about providing exceptional customer service? Do you speak

German (Austria)

at a native or bilingual level and have strong

English

skills? Join our team and represent one of the world's

leading premium automotive brands

Key Responsibilities

As a

Customer Service Advisor

, you will : Assist customers by phone and email, ensuring excellent service aligned with the brand's premium standards. Communicate efficiently in

German (Austria)

and

English

, both spoken and written. Handle inquiries related to products, services, and after-sales support

What We're Looking For Native / Bilingual German (Austria)

speaker. Advanced English level (minimum B2)

  • . Strong communication and customer service skills. Previous experience in customer support is a plus.

Contract & Compensation Type of contract :

Permanent (2-month probation period). Schedule :

Monday to Friday, full-time (39 hours / week). Service hours :

Between

08 : 00 and 20 : 00

(rotating shifts). Salary :

€20,000 gross / year

, paid in

12 monthly installments

Training Start date :

29 / 09 / 2025 End date :

10 / 10 / 2025 Duration :

3 weeks, Monday to Friday from 09 : 00 to 18 : 00. Location :

Remote, paid training (language bonus not included during training).

Workplace Details Work mode :

100% remote

Join us and be the voice of a prestigious automotive brand in the Austrian market. Apply now and start your journey on 29 / 09 / 2025

If you're ambitious and enjoy engaging with customers, this role is perfect for you We are committed to supporting your growth and development, whether it's through training, balancing family life, continuing studies, or pursuing other professional activities. You set the limits

Innovative Training Plan : Continue to develop your skills and knowledge.

Well-Being Programs : Move Well : Access workout routines and tips to stay active. Eat Well : Nutritional guidance, recipes, and articles to enjoy a healthy lifestyle. Live Well : Tools for stress reduction, mindfulness, and mental health support.

Do Well : Participate in charitable and wellness activities that make a difference.

Create your best moments.

Join the #FoundeverLife

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Customer Service • Madrid, España

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