Implementation Project Manager

Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,600 employees. As an HR tech unicorn organization, innovation and creativity are within our DNA. Come help us make every talent moment Phenomenal!

The Project Manager role sits within our Core Services team, which is part of our larger Global Professional Services (GPS). With over 275 people, GPS consists of 3 main service lines focused solely on the goal of getting our customers live on our TXM platform on time, on budget, and to a consistently high standard of quality, delivering experiences that delight along the way.

As a Project Manager, you will have accountability for the successful delivery of our platform, working closely with customers from contract signature through to launch. This role calls for a strong Technologist, Consultant and Project Manager. Your role will be to own project delivery, providing both functional and technical consultation while managing resources across the different teams within GPS responsible for supporting delivery.

What You’ll do

• Act as a primary point of contact for our customers throughout the implementation
• Be a trusted advisor to your customers for end to end solutions, ensuring optimal setup for maximum value realization
• Ensure successful delivery for your customer while helping gather valuable market readiness insights allowing us to continue to develop and improve our platform
• Track and communicate project performance to all stakeholders, ensuring that deliverables are managed within appropriate risk tolerance levels
• Coordinate several implementation projects working with resources across many teams
• Develop and manage project plans, leading the teams to execute
• Develop a high-level of technical understanding of our TXM platform, allowing you to consult on standard technical setup
• Recognize, measure, and mitigate risks associated with project implementations

What You’ve Done

We want you to be your best self and to pursue your passions!

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

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