Service Business Development Specialist

Overview

Job Description Summary : This role supports regional service sales by collaborating with Account Managers to promote contracts upgrades and solutions across healthcare lines. It involves strategy execution, customer visits, data analysis, tender coordination, and cross-functional teamwork. Strong communication, analytical skills, and digital tool proficiency are essential, along with experience in healthcare or technical fields and a willingness to travel.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference and every difference builds a healthier world.

Key Responsibilities / Essential Functions

• Service Marketing and Commercial Activation support with Account Managers for a specific geographical area regarding all regional initiatives (Upselling, cross-selling : Service Contracts, On-Demand Services, Options and Upgrades in the different business lines : Imaging, Ultrasound, and Patient Care Support)
• Develop, implement, and follow up regional strategy to protect current contracts, capture systems at warranty conversion, and winback contracts
• Integration and setup of projects and customer service offers
• Visit customers to present the service offers, explain content value and pricing, and highlight differentiation
• Collaborate in the documentation of processes
• Deep understanding of the Service Sales portfolio : types of contracts, options & upgrades, and advanced services to create value-added offers for customers
• Market Development : Create and identify new niches, segments, and markets; support deployment of new solutions (packed solutions, fleet approach)
• Assessments providing data and market guidelines for new and existing market opportunities and P&L needs
• PNL data analytics, service pricing, and data analysis
• Communicate with internal customers (Account Managers) in operations support : provide data analysis and business follow-up; prepare customer meetings and key messages based on equipment utilization data and maintenance history of service contracts
• Work with multidisciplinary departments of GE Healthcare
• Lead tender responses and projects, coordinating specialized resources (Service Managers, Account Managers, Service Administration, and modality sales teams when needed)
• Expertise in Service Sales digital tools, Installed Base management, and quoting tools (Salesforce)

Required Qualifications

Preferred Qualifications

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors : act with humility and build trust; lead with transparency; deliver with focus and drive; take ownership, always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are what you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

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Additional Information

Relocation Assistance Provided : No

Required Experience : Unclear Seniority

Key Skills

Business Development, Sales Experience, B2B Sales, Presentation Skills, Time Management, Marketing, Cold Calling, Microsoft PowerPoint, Salesforce, Organization Design, Public Speaking, Lead Generation

Employment Type : Full-Time

Experience : years

Vacancy : 1

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