IT Support Professional

Overview

Job Opportunity :

We are seeking a skilled IT Support Professional to join our technical team in Madrid, Spain. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.

Responsibilities

Provide daily on-site and remote desktop support to clients

Handle incoming calls and answer questions from clients

Troubleshoot and document steps performed to resolve hardware, software, and application issues

Analyze errors and maintain hardware, set up / remove workstations, install / configure new software, and manage user accounts via Active Directory

Support meeting rooms and inventory control

Requirements

At least 18 months of experience in IT (or equivalent)

Able to build strong relationships with clients

Excellent time management skills

Experience in OS, Apps, and H / W installation and troubleshooting depending on project products

Solid knowledge of English (B2 minimum)

Benefits

Buddy program

Career development opportunities

International job opportunities

Onboarding program

Unlimited employment contract

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