Front of the House

Company Description

Porvapor Nordic Spa, opening this December 2025 in the heart of Barcelona, blends deep-rooted Nordic and Slavic sauna rituals with modern culinary expertise for a unique wellness experience. Catering to up to 70 guests, Porvapor offers transformative sauna and steam rituals, including massages, scrubs, and body wraps. Indulge in our Nordic Culinary Experience with Michelin-starred tapas and artisanal teas. We also offer a Private Suite accommodating up to 10 guests for a bespoke, private experience. Porvapor fuses heritage, culture, and modern luxury, creating a sanctuary for those valuing authentic, high-end experiences.

Role Description

This is a full-time role for the Front of the House at Porvapor Nordic Spa. The role is on-site at our location in Barcelona, Carrer de Wellington 94. The Front of the House associate will welcome and assist guests, manage reservations, and ensure a smooth and enjoyable experience for all visitors. Daily tasks include providing exceptional customer service, managing guest inquiries, handling payments and coordinating bookings with the kitchen and spa teams, and facilitating seamless presentations and communications within the spa environment.

Qualifications

• Strong Interpersonal Skills and Interpersonal Communication skills
• Excellent Communication and Customer Service skills
• Ability to manage Presentations and guest interactions professionally
• Proficiency in English and Spanish; additional languages are beneficial
• Experience in hospitality or wellness industry is a must
• Ability to work flexibly, including weekends and holidays
• High school diploma or equivalent; further education in hospitality or a related field preferred