Technical Support Engineer

As a Technical Support Engineer at Comba Telecom, you will be responsible for delivering expert-level post-sales technical support on hardware and software across our portfolio of wireless communication solutions, including repeaters, DAS, Open RAN, and small cell systems. You will play a key role in ensuring customer satisfaction by providing hands-on support, troubleshooting, training, and technical consultation. Additionally, you will collaborate closely with our R&D, product, and marketing teams to ensure the successful deployment and optimization of our solutions.

Responsibilities

• Provide comprehensive post-sales technical support on hardware for Comba wireless products, including repeaters, DAS, Open RAN, and small cell systems.
• Support the sales and marketing teams in technical pre-sales activities such as solution design, product testing, proposal preparation, and on-site product installation and commissioning.
• Deliver technical training to partners, customers, and internal teams; participate in product exhibitions, demos, and technical seminars.
• Troubleshoot and resolve product and system issues in a timely and professional manner, ensuring minimal disruption to customer operations.
• Maintain regular communication with the R&D team to stay updated on product developments and technology trends; ensure technical knowledge is continuously updated.

Qualifications

Seniority

Employment details

Job function

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