Overview
We’re PayRetailers, a payments solutions company empowering businesses in Latin America and Africa.
We’re seeking a Head of Risk and Compliance to lead the company’s compliance, AML, and risk management functions, ensuring operations are conducted in line with applicable laws, regulations, and industry best practices. Reporting directly to the CEO, this role will safeguard the business against regulatory, operational, and fraud-related risks while enabling safe and sustainable growth.
PayRetailers’ business is growing exponentially, and we are expanding payment methods across countries.
Location : Madrid, Spain
Position details
- Seniority level : Executive
- Employment type : Full-time
- Job function : Finance and Sales
Responsibilities
Ensure full compliance with licensing obligations and regulatory requirements in all jurisdictions.Act as the primary point of contact with regulators, auditors, and banking / payment partners.Oversee policies and frameworks covering AML / CFT, sanctions, data protection, and payments regulation.Ensure timely filing of reports and notifications to regulatory authorities.Develop and maintain the enterprise risk management framework, including risk matrices by area, department, and product line.Monitor operational risk exposures related to payments, transaction flows, and card operations.Advise management on key risks and propose mitigation measures.Lead risk assessments for new products, services, and markets.Oversee KYC, transaction monitoring, and suspicious activity reporting.Lead the design and calibration of fraud detection and prevention tools.Maintain up-to-date fraud risk policies and controls across the business.Train staff on AML and fraud prevention requirements.Report to the CEO on compliance and risk matters.Deliver regular reports on risk exposure, incidents, and regulatory changes.Support internal and external audits, inspections, and regulatory reviews.Promote compliance and risk culture across all departments.Qualifications
7–10 years’ experience in compliance and / or risk roles within regulated financial institutions or PSPs.Deep understanding of AML / CFT regulations (local and international).Deep understanding of operational risk in payment systems and card schemes.Deep understanding of transaction monitoring, KYC, and sanctions screening.Experience managing regulatory audits, inspections, and reporting obligations.Strong knowledge of fraud prevention methodologies and tools.Proven track record of building and managing risk and compliance frameworks.Excellent communication skills, both with regulators and internal stakeholders.Ability to work across multiple jurisdictions and regulatory frameworks.Experience working in Latin America and / or Europe in regulated financial services.Certifications such as CAMS, ICA, CFE, FRM, or equivalent.Familiarity with card schemes and operational risks in issuing / acquiring.Fluency in English and Spanish (Portuguese is a plus).Benefits
1 day of telework per week26 vacation days per yearFree language & technical courses to level up your skillsFree daily catering & snacks at the office to keep you energizedPrivate health insuranceA free afternoon off on your birthdayDiversity, Equity & Inclusion
At PayRetailers, diversity, equity, and inclusion aren’t just values – they are fundamental to who we are. We’re dedicated to fostering an environment where every individual feels valued, respected, and empowered to bring their authentic selves to work. We welcome applicants from all backgrounds and identities, recognizing that diversity drives innovation and strengthens our team.
Please feel free to include your pronouns in your application (e.g., she / her, he / him, they / them).
If you're passionate about tech, innovation, and want to thrive in an environment that values collaboration and diversity, this role might be the perfect fit for you. Apply today and help us shape the future of the PayTech industry!
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