Business Analyst (Salesforce)

Overview

About Us

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries. Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters : caring for their patients.

Learn more about our products here : pro.doctoralia.es

Why Join Us?

Real impact – We help doctors help patients. Your work truly makes a difference.

At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.

Shape the future, sustain growth – Make a difference now and build for long-term success.

Pre-IPO & growing – We’re backed by leading VC funds and are focused on profitability and IPO preparation. It’s an exciting time to join us.

Role summary

We’re midway through migrating our global operations to Salesforce as our core CRM. About 1,000 users are live today, with ~700 more to onboard. We’re rolling out market by market and business line by business line.

We’re hiring a Business Analyst to turn business needs into clear, testable requirements and keep sprints supplied with Definition-of-Ready work. You’ll map processes, define data and non-functional requirements, partner closely with Product, Architecture, Admins, and Engineering, and lead UAT with stakeholders and the CoE—so we can deliver consistently as the rollout scales.

This role is Remote or Hybrid in Spain or Poland.

What you’ll do

Requirement collection / alignment

• Own requirements from intake to DoR : Produce user stories with acceptance criteria and non-functional requirements (performance, security, scale).
• Continuously work with stakeholders to improve quality of request, fulfilling our Definition of Ready with high standards.
• Partner with architects / engineering to align on solution design.

Support PM on requirements discovery with stakeholders.

Support reporting & analytics needs (fields, definitions, dashboards) with RevOps / BI.

Governance

Must-have

Nice-to-have

What to Expect from Our Hiring Process

We like to keep things transparent and efficient. Here’s what the process usually looks like (though it might vary slightly depending on the role) :

Why You’ll Love It Here

Global Benefits – No matter where you are, you’ll have access to :

Please note : We are not able to sponsor visas for this position. You must have the legal right to work in your country of residence or the role location.

What We Believe In

Our values guide everything we do :

Focus on results – make an impact.

Think like an owner – take responsibility, drive outcomes.

Keep it simple, keep it lean – smart solutions over complexity.

Be respectful and radically honest – openness builds trust.

Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor page to hear what our people say!

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life and are dedicated to fostering an inclusive workplace where everyone feels valued.

#J-18808-Ljbffr