Group Product Manager - Foundational Systems

Overview The Opportunity

This is an exciting opportunity for a 9-month maternity cover position based in Madrid, Spain.

Imagine leading the charge to maintain and enhance world-class foundational platforms and strategic product initiatives for Ford Credit globally, with a particular focus on the payments gateway and our core lending and customer servicing platforms across Germany, France, Italy, and Spain. As Group Product Manager, you'll have the opportunity to revolutionize how our financial services are built and delivered, empowering business operations with cutting-edge core systems and driving efficiency through innovative solutions built on strategic enterprise platforms and advanced technological capabilities.

Ford Credit is searching for a Group Product Manager, Payments Gateway & Foundational Platforms (9-Month Maternity Cover) , who will not only build and implement critical digital products and experiences within our core financial operations, including the payments gateway, lending platforms, and customer servicing platform, but also lead and manage a talented team to achieve this vision. These platforms will have the power to transform our relationship with our customers and our internal operations. You'll play a pivotal role in shaping the future of financial services at Ford Credit, driving improvements that enhance operational efficiency, support ongoing regulatory and legal requirements, enable new product development, and support the successful rollout of strategic technological capabilities across our global enterprise. You will be responsible for owning key features or whole product areas, delivering these to market, measuring their success, and continually pushing for their improvement.

Responsibilities

As a Group Product Manager, Payments Gateway & Foundational Platforms (9-Month Maternity Cover) , you will lead and manage a team responsible for the delivery and growth of our core enterprise platforms and strategic initiatives, focusing on maximizing the value of critical business systems, data services, and API capabilities, with a particular emphasis on the payments gateway, our lending and customer servicing platforms (DE, FR, IT, ES). You'll collaborate with and lead a diverse team of product managers, engineers, designers, and stakeholders across the globe to :

Lead a Global Team : Manage a diverse team across multiple geographies to ensure effective collaboration and communication in enhancing and maintaining the core platform.

Engage with Senior Stakeholders : Build and sustain strong relationships with senior stakeholders to ensure strategic alignment and prioritize platform goals.

Utilize Technical Expertise : Apply your technical skills to guide the team in developing new functionalities while efficiently managing the existing platform to ensure its robustness and efficiency.

Own and Shape the Roadmap : Take charge of the product roadmap, making strategic prioritization decisions to maximize impact and align with business objectives. Foster trust with team members and stakeholders throughout the process.

Maintain and Optimize : Ensure platforms, including the payments gateway, lending platforms, and customer servicing platform, remain current and up-to-date by working closely with technology partners and internal engineering teams to address technical updates, implement necessary changes, and drive continuous improvement.

Drive Operational Efficiency : Identify opportunities to streamline core business processes, reduce costs, and improve overall operational efficiency within the foundational platform ecosystem, including