Sales Operations Specialist

About BizAway

Here at BizAway, we Deliver the Future of Travel.

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.

We know that success comes from People and deserves to be recognized. Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest-growing B2B scale-ups, then BizAway is the company you have been looking for.

The Sales Ops Specialist will act as a key member of the Sales Operations team, supporting the operational structure across Sales, Marketing, and Customer Success. This role combines technical execution (CRM, automation, reporting) with process optimization to ensure scalable and efficient workflows. You will work closely with the Sales Ops Manager, becoming his technical counterpart to execute projects, manage Salesforce governance, and collaborate cross-functionally with Marketing Ops and Customer Success Ops.

Your role in BizAway

• Maintain and optimize Salesforce CRM (governance, data quality, automation, validation rules).
• Build and manage dashboards and reports for Sales, Marketing, and Customer Success. Support weekly and monthly data loads and ensure reporting accuracy.
• Design, test, and deploy automation flows in Salesforce and connected tools. Identify inefficiencies in lead management, pipeline tracking, or account processes, and propose scalable solutions.
• Collaborate with Marketing Ops on lead generation tracking and nurturing flows.
• Support Customer Success in implementing tracking and operational workflows (Cases, Jira / Zendesk flows, integrations).
• Act as a liaison with the Data team to ensure revenue-related metrics are consistent across platforms (Salesforce, Qlik, internal platform).
• Participate in special projects (e.g., compensation plans, reporting frameworks, customer experience metrics).
• Provide stakeholders with actionable insights from Salesforce and related systems.
• Support analysis of KPIs (sales cycle, pipeline health, customer retention metrics).

Your basic qualifications

We are also interested in

Our offer

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.

#J-18808-Ljbffr