Head of Site & Service Sales, Europe North Africa, EMEA Region

Overview

Head of Site & Service Sales, Europe North Africa, EMEA Region – FLSmidth, Madrid, Spain.

We are seeking an experienced and visionary leader to head our Site & Service Sales organization across Europe and North Africa. This role carries full accountability for driving growth, strengthening customer partnerships, and ensuring operational excellence across a large and diverse regional team. You will be responsible for setting the strategic direction, developing senior leaders, and positioning the organization for long-term success.

Key Responsibilities

• Provide strategic leadership to a large, multi-country sales and service organization, ensuring strong collaboration and execution across functions.
• Define and deliver the regional strategy for growth, customer engagement, and service excellence.
• Drive transformation initiatives, including digitalization, ERP rollouts, and process improvements to ensure scalability and efficiency.
• Oversee customer-facing activities from proposal handling and order management to delivery performance and warranty management, ensuring best-in-class service.
• Partner with Finance and Supply Chain to maximize commercial outcomes, cost efficiency, and inventory management.
• Lead organizational development by mentoring senior managers and building a strong, high-performing leadership pipeline.
• Promote a culture of safety, accountability, and compliance, embedding FLSmidth values across the region.
• Act as a key member of the regional leadership team, contributing to broader EMEA strategy and execution.

What We’re Looking For

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries. For more information, please visit FLSmidth.com / careers.

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