Dutch Customer Service Agent in Barcelona

Overview

Dutch Customer Service Agent in Barcelona

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Thinking about moving abroad? Barcelona offers many cultural experiences, museums, and landmarks like the Barcelona Cathedral and the Sagrada Familia. This position is with one of the biggest companies in communication. If you are a social person who likes helping others, this position could be for you.

We offer you a position in an ambitious, energetic and people‑driven company where you can help customers with their questions.

Want to take the next step and start this new adventure? Take a look at this job position!

Your role

The role entails assisting telecommunications customers who have inquiries about their services. This includes addressing both administrative and technical questions through various communication channels such as phone, email, and chat. It is important that you have an error-free and smooth writing style.

Your profile

Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and / or qualities?

• You are service and result-oriented
• You are computer-savvy
• You can work and problem-solve independently with a good dose of analytical thinking
• You have the ability to empathize with your customer
• You are a good listener and have good communication skills
• You have a good command of Dutch / Flemish with English
• Hospitable, customer-friendly and helpful to the customer
• Flexibility and empathy are very important
• You are looking for a challenging long-term position

Benefits

Location

Barcelona, Spain

Seniority level

Employment type

Job function

Industries

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