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Customer Service Sales Representative - Dutch - Barcelona

Customer Service Sales Representative - Dutch - Barcelona

Dila RecruitmentBarcelona, Catalunya, ES
Hace 25 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Dutch Customer Service Sales Representative

Location : Barcelona, Spain

Employment type : Full-time

DUTIES AND RESPONSIBILITIES :

  • Contact potential clients using various channels (phone, email)
  • Manage inbound calls and ensure quarterly quota is reached
  • Respond to inbound emails in timely and accurate manner
  • Place outbound calls when required
  • Quote creation and follow up
  • Use upselling / cross-selling technics to maximise revenue
  • Stay up to date with active promotions and campaigns to maximise their success
  • Ensure personal knowledge of the portfolio is maintained
  • Track on stock availability
  • Cross language backup if needed
  • Answer and deal with customer post sales requests
  • Solve status queries.

REQUIREMENTS :

  • Native / fluent in Dutch, both oral and written. Fluent in English
  • Minimum of 1-year relevant experience
  • Comfortable communicating using various channels (telephone, email)
  • Knowledge of sales techniques (up- / cross-selling, objection handling, etc.)
  • Computer literate with solid IT knowledge and technical understanding
  • Strong personal interest and curiosity in IT products and applications
  • Outstanding communication with ability to emphasise, negotiate and persuade
  • Resourceful and stress resilient personality that can adapt and remain calm in all situations
  • Exceptional customer facing and customer care skills
  • Ability to meet tight deadlines with minimum supervision and in timely manner
  • Ability to work independently, while being team player at the same time.

    • BENEFITS :

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Relocation support.
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    Customer Service Dutch • Barcelona, Catalunya, ES