Leadership Transformation Specialist

About a global leader in toll-based mobility solutions, we deliver cutting-edge services and technologies for Road Authorities and Highway Concessionaires. Our 700+ employees across 10 countries work together to transform urban and interurban mobility worldwide.

As a Senior Program Manager, you will lead the execution and delivery of large-scale, multi-project programs in the tolling and urban mobility domain. You will be the ultimate owner of the program's contractual delivery, ensuring alignment with business objectives, client satisfaction, financial performance, and operational excellence.

The Program Manager will lead the project and drive end-to-end programs—from contract signature through to system acceptance and post-implementation support transition—across multiple countries and diverse cross-functional teams. We operate within Electronic Toll Collection Systems (ETCS), Road User Charging (RUC) systems, and other mobility solutions for clients.

This role is pivotal in managing complex multi-stakeholder programs across multiple geographies, requiring strong leadership capabilities and deep understanding of project management methodologies (PMP, Prince2).

Responsibilities include :

• Program Ownership : Own the entire program lifecycle, including planning, execution, contract management, risk mitigation, and client delivery across multiple concurrent projects.
• Client Relationship & Contract Delivery : Serve as the senior point of contact for the client, with full responsibility for the contractual commitments, change management, and ongoing relationship throughout the duration of the program.
• Strategic Execution & Financial Accountability : Drive financial results, including cost control, risk / opportunity tracking, cash flow, and margin optimization.
• Cross-functional Leadership : Coordinate internal and external teams, including technical, civil works, software development, procurement, and operations.
• Governance & Reporting : Establish program governance, monitoring KPIs, milestones, and resource planning.
• Risk & Opportunity Management : Implement robust risk identification, escalation, and mitigation strategies.
• Program Delivery Excellence : Oversee delivery of systems including software platforms, roadside hardware, and customer service components.
• Proposal & Pre-Sales Support : Contribute to program scoping and solution definition in RFP processes.

We are looking for a highly experienced candidate with a Bachelor's or Master's degree in Engineering, Computer Science, or a related technical field. An MBA, PMP, or equivalent program management certifications are highly desirable.

A proven track record managing complex multi-stakeholder programs across multiple geographies, demonstrated financial and contractual acumen, and strong negotiation, client-facing, and leadership capabilities are required.

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