Employee Development Specialist

Job Summary

About the Role

We are seeking a highly skilled and experienced Learning Experience Manager to join our team in Madrid. The successful candidate will be responsible for developing and implementing effective learning experiences to improve employee skills, knowledge, and performance across Region Iberia (Spain & Portugal).

Key Responsibilities

• Collaborate with key partners to gather information on skill gaps and performance improvement opportunities.
• Liaise with relevant partners to plan and organize learning experience implementation using various methods, including in-person sessions, virtual classrooms, role-playing, and blended learning approaches.
• Plan and facilitate monthly brand immersion sessions for new employees in Spain / Portugal region.
• Develop sales and customer experience learning that enables our sales teams to develop skills and expertise needed to consistently deliver exceptional customer experiences.
• Evaluate and provide feedback on learning experience impact to inform future improvements.

Requirements

The ideal candidate will possess excellent collaboration and relationship-building skills, strong planning and organizational abilities, and a passion for driving employee development and growth.