Technical Customer Service Coordinator

Overview

Here at we are looking for a Technical Manager (GenAI & testing) to join our team on an international project.

Barcelona or nearby (one day in the office)

Project / Role Description

Cross-Service's Technical Advisor with strongest focus on GenAI. Reinforce Technical Knowledge on NextGen and AI techniques, identifying synergies among the Test Engineering Services. Reinforce Sales Strategy and tasks of the Group, to support expansion of the Test Engineering Services.

Advise AI options to optimize the Delivery of the Test Engineering Services (Load & Performance Testing, Security Testing, Automation Testing) and co-lead their copiloting and implementation with respective Service Managers.

Support Service Managers to monitor, showcase and monetize Services' Tech KPIs into Exec KPIs.

Identification of potential new initiatives and services to enhance current catalogue based on Market Trends.

Additional Support Service Managers on

• Preparation and presentation of effective Service Proposals and Service Decks to customers (raising current sales-oriented messages).
• Service Manager backup on specific sessions with customer, Test Assessments, others.
• Technical knowledge in Test Engineering Services (Load & Performance Testing, Security Testing, Automation Testing).
• Sales strategy reinforcement and support.
• Ability to identify synergies and market trends.
• Experience in preparing and presenting service proposals and decks.
• Capacity to support and back-up Service Managers in customer sessions and assessments.
• Flexible remuneration and a personalized training plan.

International projects of high technological value

No one will be excluded from this call for applications on the grounds of race, colour, age, sex, marital status, ideology, political opinions, nationality, religion, sexual orientation and / or any other personal, physical or social condition.

#J-18808-Ljbffr