Product Sales Specialist Surgery

Overview

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Responsible for supporting sales of complex technical products, solutions and / or services for Surgery Modality (Mobile C Armas).

Responsible for providing application and clinical support during and after the sales process within in assigned region (Spain & Portugal), and carries a quota.

GE Healthcare is a leading global medical technology and digital solutions innovator.

Responsibilities

• Help Account Manager to identify, analyze and advise customers on their needs in a pro-active way to develop new business opportunities for GE Healthcare Products & Services. Provide sales information as well as technical information upon customer requests (may require pre-sale product demonstrations and clinical trial support).
• With the customer’s needs, build / generate a proposal with sales quotation, validate customer’s solution and close deals on assigned products in the territory. (Go / No Go Analysis)
• Provide presentation, demonstration, business understanding, quoting and sale support.
• Coordinate show site visits with local organizations and support customer visits as needed.
• Participate in user meetings / Medical Advisory board in collaboration with Product Managers.
• Work with Product Marketing Team and local Organization to identify key reference sites for new product introductions.
• Analyze competition and provide Market Information to Account Manager and Product Marketing Team, including Win / Loss Analysis.
• Ensure sold products are clinically relevant and translate clinical needs into technical and performance specifications.
• Provide thought leadership on product optimization and market positioning.
• Communicate with local Account Managers to meet clinical evaluation needs for new software / options / systems before release; disseminate information on Clinical trends.
• Establish regular linkage to the Product Specialist Group.
• Post-sale support including on-site clinical in-servicing and go-live support (Application training).
• Resolve product vs. application issues and provide first-level client support; gather information to hand off to the support team when needed.
• Maintain satisfactory after-sale relationships and develop long-term customer relationships; identify opportunities to satisfy customer needs.
• Ensure knowledge and compliance with Quality, Regulatory, integrity and company policies.
• Understand customer needs and be able to sell and demonstrate GE Products & Services; build personalized relationships to maintain customer satisfaction.
• Develop presentations based on customer knowledge, demonstrating GE solutions to improve the customer’s business environment.
• Engage with new and existing accounts to establish credibility with clinicians and drive clinical strategy.
• Demonstrate, promote & sell assigned products and services within territory; demonstrate proficiency in product applications in a clinical setting.
• Produce sales proposals and quotations using available eTools.
• Develop, coordinate and deliver product applicative training to customers on software and / or equipment use; monitor installations to improve satisfaction and relationships.
• Improve customer satisfaction and retention through education on equipment utilization.
• Produce post-training reports and provide feedback on customer satisfaction and needs.
• Use market and product knowledge to develop sales, marketing and customer service strategies.
• Collaborate with sales leaders to increase prospects and close opportunities.
• Support trade shows and professional conferences with product demonstrations, promotions and customer training.
• Facilitate team communication and the sharing of best practices.

Quality and Compliance

Required Qualifications

Preferred Qualifications

Inclusion And Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Relocation

Relocation Assistance Provided : No

Location

Madrid, Community of Madrid, Spain

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Sales and Business Development

Industries : Hospitals and Health Care

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