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Technical Support Specialist

Stefanini EmeaBarcelona, Catalonia, SPAIN

Hace 7 horas

Descripción del trabajo

Overview

We're hiring

Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.

We're looking for a proactive, hands-on professional with solid networking and infrastructure support skills who can provide top-notch customer service, resolve tickets efficiently, and deliver smart hands support for on-site and remote issues.

Responsibilities

Provide 2nd line desk side support via walk-in Tech Hubs, on-site visits, or remote tools

Troubleshoot hardware / software issues on desktops, laptops, and mobile devices

Support networking, MS Office 365, Windows OS (XP to 11), and Active Directory tasks

Handle installation and upgrades of supported hardware / software

Collaborate with support centers and maintain accurate ServiceNow records

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Technical Support Specialist • Barcelona, Catalonia, SPAIN

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