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Technical Support Specialist

beBeeTechnicalSupportBarcelona, España

Hace 22 días

Descripción del trabajo

Job Title : Technical Support Specialist

About the Role :

We are seeking a skilled and customer-focused Technical Support Specialist to join our team. As a key member of our support staff, you will provide high-quality technical assistance to customers, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities :

Provide prompt and courteous technical support via phone, email, or chat
Solve complex technical issues related to software, hardware, and network connectivity
Maintain up-to-date knowledge of product features and troubleshooting techniques
Collaborate with internal teams to resolve escalated issues

Requirements :

To succeed in this role, you will need :

Excellent communication and problem-solving skills

Strong technical aptitude, including experience with Windows and Mac environments

Proficiency in Dutch and English language

A minimum of 1 year of experience in technical support

What We Offer :

As a Technical Support Specialist at our company, you can expect :

A competitive salary package

Ongoing training and professional development opportunities

A dynamic and supportive work environment

Why Join Us?

We pride ourselves on providing exceptional service to our customers. If you share our passion for delivering outstanding results and value people-centric approach, we encourage you to apply.

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Technical Support Specialist • Barcelona, España