Customer Success Executive - French Speaking

About BizAway

Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. We know that success comes from People and deserves to be recognized. Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture. If you like challenges and would love to be part of one of the fastest growing B2B scale-ups then BizAway is the company you have been looking for.

We are looking for

We are looking for a driven and enthusiastic Customer Success Executive - French Speaking (m / w / d), who desires to contribute to the growth and success of our Sales Team.

Your role in BizAway

• Manage and grow a portfolio of existing clients
• Onboard new corporate clients of our platform, to make sure they are 100% up and running
• Craft high-level onboarding documentation like user guides, videos, training materials etc.
• Identify client growth opportunities and hit upselling targets
• Monitor and report existing and potential threats, to help us maintain our 0 churn rate
• Define Quarterly OKRs with the Customer Success Team Lead
• Work with the whole Sales Team in a positive feedback loop
• Proactively propose actions, strategies, and campaigns to improve internal processes and enhance growth.

Your basic qualifications

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Our offer

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.

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